Choose a policy below to read the full version on its own dedicated page.
Passenger Usage Policy
By using BRQ TWO transportation services, the passenger acknowledges and agrees to comply with all company operational instructions and all applicable laws and regulations in the Kingdom of Saudi Arabia.
General commitment
- Use of the website or booking any service means acceptance of this policy and all operating instructions.
Behavior inside the vehicle
- No smoking or use of any materials that may affect vehicle safety or passenger comfort.
- No noise or disturbance that may affect the driver's focus while driving.
Payment and Invoicing Policy
1. Approved payment methods
- Direct bank transfer.
- Electronic payment.
2. Booking confirmation and advance payment
- A booking is confirmed only after receiving the agreed payment.
- For events, peak seasons, or premium services, full prepayment may be required.
Service Level Agreement (SLA)
BRQ TWO is committed to delivering professional transportation services with high quality and reliability standards. This policy clarifies expected service levels and shared obligations between the company and clients.
1. Service scope
- Executive transport, private chauffeur service, airport meet & greet, daily mobility, and VIP services.
2. Punctuality commitment
- The company commits to on-time arrival for confirmed bookings.
- If an emergency occurs, the client is informed immediately and a suitable alternative is arranged.
Safety and Liability Policy
BRQ TWO is committed to delivering transport services under the highest professional and operational safety standards. This policy clarifies limits of liability and safety-related obligations for passengers and property during service delivery.
1. Operational safety commitment
- Provide technically sound vehicles subject to periodic inspection and maintenance.
- Comply with traffic laws and regulations applicable in Saudi Arabia.
2. Passenger responsibility
- Wear seatbelt throughout the trip.
- Do not distract or disturb the driver while driving.
Cookies Policy
This policy explains how BRQ TWO uses cookies and similar tracking technologies when you visit www.brq2.sa or use our digital services. By using the website, you agree to cookies usage as described below.
1. What are cookies
- Cookies are small text files stored on your device when you visit a website.
- They help improve user experience and make website usage easier.
2. How BRQ TWO uses cookies
- Enable essential website functions.
- Save user preferences and settings.