BRQ TWO is committed to delivering professional transportation services with high quality and reliability standards. This policy clarifies expected service levels and shared obligations between the company and clients.
1. Service scope
- Executive transport, private chauffeur service, airport meet & greet, daily mobility, and VIP services.
2. Punctuality commitment
- The company commits to on-time arrival for confirmed bookings.
- If an emergency occurs, the client is informed immediately and a suitable alternative is arranged.
3. Vehicle quality
- Vehicles are clean, modern, and periodically inspected to ensure safety and comfort.
4. Driver professionalism
- All drivers are trained in safe driving, professional client handling, and confidentiality.
5. Support and customer service
- Continuous support channels are available to handle observations and emergencies during service delivery.
6. Force majeure and external conditions
- The company is not responsible for delays caused by traffic incidents, weather conditions, official road closures, or force majeure circumstances.
7. Continuous improvement
- The company periodically reviews service levels and continuously improves quality and customer experience.
Contact
Email: info@brq2.net
Phone: 0500777425