By using BRQ TWO transportation services, the passenger acknowledges and agrees to comply with all company operational instructions and all applicable laws and regulations in the Kingdom of Saudi Arabia.
General commitment
- Use of the website or booking any service means acceptance of this policy and all operating instructions.
Behavior inside the vehicle
- No smoking or use of any materials that may affect vehicle safety or passenger comfort.
- No noise or disturbance that may affect the driver's focus while driving.
- Comply with all safety instructions issued by the driver or company.
Property protection
- The passenger is fully responsible for any damage to the vehicle caused by misuse or negligence.
- The company may charge repair, cleaning, or compensation costs based on technical assessment.
Baggage and personal belongings
- The company applies professional care while transporting luggage within the vehicle capacity.
- The company is not responsible for loss, damage, or delay of personal belongings during boarding, travel, or drop-off.
Prohibited items
- Transporting hazardous, illegal, or suspicious materials is prohibited.
- The driver may refuse service in case of suspected non-compliant activity.
Passenger count
- Passengers must comply with the legal seating capacity based on the vehicle license and class.
- The company may refuse additional passengers for operational safety reasons.
Regulatory compliance
- Passengers must fully comply with traffic and public safety regulations.
- Any legal violation is the responsibility of the passenger or service beneficiary.
Right to terminate service
- The company or driver may end or refuse service for aggressive behavior, threats, vehicle damage, violation of laws, or safety instruction breaches.
Limitation of liability
- Company liability is limited to providing transport service under approved operating standards.
- The company is not liable for indirect damages or losses caused by circumstances beyond control.
Applicable law and jurisdiction
- This policy is governed by Saudi Arabian laws and Riyadh courts have jurisdiction over related disputes.